Kidderminster,
Worcestershire,
DY10 2BG
Site Manager – Samantha Burns
Site email – [email protected]
Non-urgent advice: Out of Hours
If you require urgent medical advice outside normal surgery hours please contact 111 for advice.
If you need to see a doctor you will normally be asked to attend the Out of Hours Centre, which is based at Kidderminster Hospital. Terminally ill patients and those who are genuinely housebound will be visited at home.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Non-urgent advice: Other Information
Please note the busy times for telephoning the surgery are first thing in the morning between 8.00am and 10.00am. If your call is not urgent, please consider telephoning outside of these times.
If you have an appointment booked that you do not want, or are unable to keep, please remember to let us know so that someone else can be given that appointment – click here to find out how you can cancel, it’s easy and simple to do!
Repeat prescriptions can be ordered online at repeat prescriptions, by telephone on 01562 546740, or in person at the surgery. There is a box for repeat prescriptions in the lobby, or if you have a query you can speak to a receptionist.
Please let us know if you have an email address and are happy for us to contact you in this way.
Disabled Access
We have disabled parking available at the surgery.
We have automated doors and ramp access to our reception area; there are consulting rooms on the ground floor and also a lift to the first floor should this be required.
If you require any additional help our reception staff will be pleased to help.
We also have a loop system for those with hearing problems.
Comments and Suggestions Form
Comments and Suggestions Form
Complaints Form
Complaints
Please only use this form for complaints that will go directly to the management team at the practice. if you have a query regarding a medical matter please contact reception.